Welcome to Hifi Cleaning Services! Your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://www.hificleaningservices.com. By accessing or using our Services, you agree to the practices described in this policy.
If you have questions about this Privacy Policy, please contact us at info@hificleaningservices.com.
1. Information We Collect
We collect personal and non-personal information to provide and improve our Services. Here’s what we may collect:
1.1. Personal Information
- When you create an account: Name, email address, phone number, and password.
- When you book a service: Address, payment details, and service preferences.
- When you contact us: Any information you provide, such as inquiries or feedback.
1.2. Non-Personal Information
- IP address, browser type, and operating system.
- Usage data, including time spent on our Website, pages visited, and actions taken.
1.3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
- Save your preferences for future visits.
- Analyze website traffic to improve performance.
You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your data only for legitimate purposes, including but not limited to:
- Providing and managing your bookings.
- Improving our Website and Services.
- Sending updates about your bookings or promotional offers.
- Complying with legal obligations.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share data in the following cases:
- With service providers: For payment processing, email delivery, or customer support.
- For legal reasons: If required by law or to protect our legal rights.
4. Your Rights
You have the following rights regarding your personal data:
- Access your data: Request a copy of the personal data we hold about you.
- Update your data: Correct inaccuracies in your personal information.
- Delete your data: Request that we delete your data, subject to legal obligations.
To exercise these rights, email us at info@hificleaningservices.com.
5. Data Protection and Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption for secure data transmission.
- Regular monitoring to prevent unauthorized access.
However, no system is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of third-party sites before sharing your data.
7. Retention of Data
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our Services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact us, and we will delete it.
9. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising under this policy will be resolved under the jurisdiction of Abu Dhabi courts.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised “Last Updated” date. Please review it periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Hifi Cleaning Services
Umair Bin Yousaf Building – Office No 123
Plot C21 – E3 Hamdan Bin Mohammed St – Al Danah – Zone 1
Abu Dhabi, UAE
Phone: +971 527 374 289
Email: info@hificleaningservices.com
